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Mercury Communication Services

Mercury Communication Services


7801 North Lamar, Suite F35, Austin, Texas 78752

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About Business

Mercury has carefully established strong alliances with major manufacturers such as NEC, Zeacom, and Edgewater Networks. As an NEC Double Diamond Associate and one of the top 5 NEC dealers in the state, Mercury is recognized for our ability to assist customers in choosing the best and most effective communications systems for their needs.Mercury Communications, Inc. opened an office in Dallas, Tx. Over 30 years ago and expanded into Austin in 1992. In 2005 Mercury Communications, LLC was formed. Mercury has established a reputation in the marketplace as a reliable, trustworthy telecom vendor that you can truly consider a partner. We pride ourselves in long-term partnerships, and that starts with Mercury employees being knowledgeable in both our products and new industry information. It is Mercury’s goal to serve our customers in a consultative role, helping them to decipher what will most enhance their business and to make the right communications decisions.Mercury has grown through steady technological advancements and outstanding customer service that leads customers to keep coming back. Repeat business is the greatest compliment a company can receive and a testimony to their customer service. Mercury enjoys over 70% repeat business from existing customers, which is how we’ve been able to install thousands of telephones in the Central Texas area.Mercury Communications is able to utilize NEC’s vast resources, including locally available consulting and technical support (including additional technicians if needed). Nationally, NEC’s extensive dealer network allows us to extend our reach through out the continental US. Many of our clients have their US Headquarters here in Austin with satellite offices up and down the East and West Coast. The dealer network, as well as our long standing relationship with many of those dealers, has allowed us to offer impeccable customer service to our clients. Mercury Communications’ relationship with NEC has been facilitated by our close proximity to NEC’s US Headquarters, located only a few hours away in Irving, TX. Irving, TX is also the location of the nearest parts depot and customer service/support center.

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